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7 Reasons Why You Need To Embrace Social Media, For Selling
From Gleanster’s Whitepaper (http://www.sugarcrm.com/sites/default/files/whitepapers/Gleanster-Deep-Dive.pdf ) 1. Adding Value 2. Identifying Key Influencers, Building Relationships 3. Earning a...
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Guest Post : Have I Got Your Attention Now?
Admit it. As consumers, we’ve all felt frustration . . . the confusing IVR, the long hold, the uncaring support agent, the seemingly Draconian rules that cost time and money. It’s amazing more...
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Guest Post : Social CRM and Firm Performance
Organisations are increasingly recognising that their customers are among their most important assets. Hence we have seen an increase in CRM across many industries. However, due to advances in...
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Oracle SRM
Oracle recently released a wonderful video on SRM : Social Relationship Management, and what their vision is, in terms of a “Social Enabled Enterprise”. This 30 minutes video is recommended to anyone...
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RightNow CX integration for Twitter
RightNow CX integration for Twitter RightNow CX integration for Twitter is an extension to Oracle RightNow Social Experience capabilities and enables the RightNow platform to instantly generate and...
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Providing Customer Support @ Facebook : A Mind Map Presentation
Presentation By Naga Chokkanathan Senior Director, CRMIT
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Social CRM Systems and their Benefits to a Business
Social CRM is the latest update in the Customer management Industry. With the sudden growth in social media platform, it’s through social CRM that you can connect in a more personal level with your...
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Create Interactive Social Media Posts using Oracle Social Cloud
Right contents in your social media fan pages, create a big impact in engaging your targeted audience. Though creating highly engaging contents is an art by itself, having right tools to build them is...
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Free Webinar: Creating Meaningful Customer Experience with Unified CX Solutions
Customer experience is the set of perceptions a customer has with a company throughout the buying and owning interactions. Positive customer experiences enable businesses to attract more, retain more,...
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Oracle Powerful, Affordable, Hi-Tech Industry Specialized Solutions
The economy-sensitive high technology industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, high-tech companies are...
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Digital Body Language – A Modern Marketing Toolset which combines Digital,...
To succeed in the current economic sensitive business climate, smart businesses are adopting and realizing that the next frontier is to read and respond to the “Digital Body Language” of their...
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Are you satisfying your customers to be your Brand Advocates?
The economy-sensitive industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, companies are under extreme pressure...
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Cloud Service demands encourage CRMIT Solutions to publish CX solutions on...
CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony...
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Innovating to Support CX and Student Experience with Oracle CX Cloud Solutions
Current technology have changed the way higher education industry works, the way education institute manage and engage students are changing. Institutions interact with students at different stage,...
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Oracle Cloud Marketplace, an Innovation Ecosystem for Partners and Customers
Oracle has one of the largest partner communities in the technology space. Thousands of partners are reselling, implementing, integration and building products for various Oracle business solutions....
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